Help: unable to use 3D VTK, program crashes

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  • Sunny Zhang

    Hello.

    I am trying to use icy to analyse confocal images in .nd2 format. However, when I clicked the ‘3D VTK’ canvas type, the program just crashes after a window of ‘loading canvas…’ appears, with no error message. I am currently using windows system and have java8. Does anyone know what the problem might be? Do I need to download any plugin to view 3D VTK?

    Thank you so much!

    Stephane Dallongeville

    Hi Sunny,

    You don’t need extra plugin, you only need to have the VTK library to correctly load, which seems to be your case as you can select the 3D VTK view (not possible when library didn’t loaded properly). Also the complete crash you’re experiencing mean the error happen on VTK side (in which case we can’t catch it unfortunately and so everything close suddenly).
    Be sure to have a 64 bit java installed. Another requirement is to have a OpenGL2 compatible video card driver but i guess that is your case but sometime updating the graphical card driver may help.
    Also when program crashes that way (mean it’s a JVM crash), you should find an hs_err_pid*.log file into the Icy folder, its content may help in understanding what happened.

    Best,

    – Stephane

    Jose M Adrover

    Same thing happening here (Macbook Pro, Mac OS Catalina 10.15.5). Icy opens fine, loads the images just fine but when I click the 3D button the program just crashes. Here’s the output when I run the app in the terminal (in case it helps):

    Marion Louveaux

    Dear Jose M Adrover,

    Thank you for contributing to this thread on 3D VTK.

    We migrated on the image.sc forum and this forum is now closed. You can get more info here: http://icy.bioimageanalysis.org/support/topic/icy-forum-is-closed/

    Could you open a new thread on https://forum.image.sc/ with the tag “icy” about this topic and re-post the description of the issue you encountered (with the Icy version)?

    Many thanks in advance.

    Best regards

    Marion, for the Icy team

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